Quite often, customers visit Indifit with plenty of questions in mind regarding our products. We’ve put together some of the most frequently asked questions below which might help, but we always encourage customers to reach out to us by telephone or email for specific product questions not answered here.
Delivery & Returns
How long until I receive my goods?
Orders placed before 3pm are usually dispatched same day for next day delivery subject to your items being in stock. If for any reason, there is a delay on your goods you will be told by one of our sales team.
Our standard courier service is next day and goods can be delivered any time between 8am – 6pm.
From experience most of our packages are delivered before 12 noon but this can vary from location.
Can I collect?
Goods can be collected in person from our warehouse based in Witham, Essex.
We are happy to give you directions if required.
Please contact us first to ensure we have the stock availability for your order.
Can you ship goods internationally?
Yes, we can send goods internationally. Most of our international customers tend to arrange their own courier service to collect from our warehouse however we are happy to provide you with a quote for delivery if required.
Can I have a credit account?
Credit accounts can be set up subject to the relevant checks. Quite often these can be set up same day. Alternatively, you can pay via Proforma invoice or over the phone using a credit/debit card.
Do you have a minimum order charge?
We have no minimum order charge on any stocked items, however some items that are sourced specifically for your application, or are not standard stocked sizes, may be subject to MOQ.
Please contact us for more details.
Do you offer free of charge samples?
We will be pleased to supply free of charge samples, depending on item value, for prototyping and evaluation purposes, and strongly recommend taking advantage of this service when fit, colour or pattern are crucial. Our free of charge samples are sent out via 1st class post as standard but can be put on a next day courier for an additional fee.
Should you have any further questions please feel free to contact us below.